13 Sep, 2015 → by ClaimboUser327240
Review in Service Centers and Customer Services category from Oswego, Illinois
5
After using Napa for 25 years and seeing negative changes the last 3 years at most of the stores, I will not be able to use them any longer. The products have been CHEAPENED to the point that I can no longer install on any of my customer's vehicles. It seems all they provide you with is low quality parts. They have removed the catalogs from the stores so now the people behind the counter have no idea what this once great supplier used to sell. GOOD BYE NAPA . I can go anywhere for cheap parts.