ordered this product on recommendation of family member. Ordered in July. Not received til October (2011) . tried them...didn't like them at all. really no good for anyone with large breasts. no support. Tried to call them...they do not respond. found e mail for them via compaint board. started sending e mails. Finally got responses late October. They could not find my account, then only(wante me to exchange them for another size). I said no and requested to return them. In November they finally gave me an address to return them . I did so the same day. No response. Sent e mail and of course they denied getting the product back. Sent them the USPS tracking number. They still deny getting the product. I have placed a complaint with my credit card company with all e mails etc. and informed them of this. I warned the company I would compalin on internet boards etc. I think this is one of the sleaziest companies I have ever dealt with. They put you off, avoid responding, provide little assistance and generally do not ever want to give any money back. Their product is not suitable for most breast sizes except small. I just want my payment back. They have their product. 5 unused even . gs