17 Sep, 2018 → by ClaimboUser490628
Return = store credit only

1

I ordered 2 helmets to match my current baseball teams gear. when they arrived they are different so I called immediately to ask to return. The ONLY return option is store credit "since these were discounted items". So even if they put something on Sale 1 cent (which was still considerably more than other stores but showed they had them in stock), YOU CAN'T RETURN THEM. In today's world there that revolves around customer service I think this is a major mistake. I can tell you this is the first and last time that I will ever shop on this site. I'd rather purchase my entire team new helmets than order from a company with a horrible attitude in customer service.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Baseball Monkey you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.