I ordered 3 shirts; all of them way too small and I used their sizing chart. One of the shirts was not at all what picture looked like on line; totally different material and color; just awful! I submitted a ticket to return all 3 for a full refund. The rotita site just spins and spins often times and you have to keep signing in again and again. Finally I get reply to my ticket; that's their process; you have to submit a ticket. The reply said we have deal for you: you keep all the shirts so you don't have to pay to ship back to us and we refund you 50%. The option then is to accept or decline and reply. I hit "decline and reply" button and the site just kept spinning. I guess they wanted me to accept their deal and otherwise i'm screwed. I will never order from them again and I am spreading the word! Absolutely horrible company to deal with! They should be shut down. I wasted $75 on 3 shirts I can never wear! I can't even return them.?? This is simply wrong and makes me extremely angry that they can get away with this! Do not order from rotita!!