Ordered a book from Valorebooks for my nursing class, it took almost a full month for it to arrive. My class has already started and I was forced to drive into town and buy the same book from a book store. It was considerably more expensive. Once I received the Valorebook, I returned it the next day. I also putting tracking on my return. It was received 1/21/16 by an individual at 9:43 eastern time. My husband has emailed the company several times, with no responses. Today 2/4/16 we received an email that states my order was never received for return. I am very unhappy with the company. I was super excited when I found a decent priced book, now I know why!