I returned a drone to Adorama well within my 30 days. I used an ups label that they sent me. UPS has misplaced or lost the package. Ive contacted UPS and Adorama didn't declare the value and also they are still looking for the package. It has been three months. With Adorama telling me to call back every 10 days. There IS no way to directly talk to the claims department to solve this. It's always under investigation. I didn't provide the label. So I claim no responsibility for the value declaration. It is now between Adorama and UPS. It is ridicules that I am supposed to wait months for this to resolve it self when they have insurance and its their responsibility in the first place. Of course this could be resolved if I could talk to someone that is actually handling this but they make it exceedingly difficult. To the point that it seems shady.