nightmare amazon sent two pan sets both incomplete T Fal. I called t fal 0801**** . They told me they would send a return slip to be picked up free to ship . I have spoke to many people since not policy I must pay $ 11 to $15 or tske to ups. Finally would send return label to pick up free. This is 8-21-2019 still have not resolved this problem. Just promises. This is to be a xmas gift good thing started early. Will I endup with right purchase and free shipping. Won't let you speak to a superviser always in meetings