27 May, 2019 → by ClaimboUser730959
restaurant portion
1
We traveled 40 minutes to go to the Orland Park is location. First off terrible hostess(young African American girl) ... poor demeanor, poor customer service. Got the impression as if we were bothering her by checking in. Second off got seated Waited for 25 minutes weren't even acknowledged. Went up to the hostess again no apology What so ever no smile no customer service . Waited again for a manager ( Caucasian red head )t hey had to call the manager twice waited for her for another 15 minutes for her to come out . Only person to acknowledge us was a tall African male waitress (terry) whom ended up being our waiter.come to find out the hostess seated us in a section with no waiter... no apology from hostess of course not with her attitude.manager offered half of our check and seemed like she didn't care and was in a rush and glad to be done having to deal with us...won't be back