11 Jul, 2019 → by ClaimboUser612949
Resolved: We’ll take care of you! Famous last words,
2
Update by user Aug 12, 2019 R & L Carriers headquartered in Cincinnati, OH made the transaction right. Provided us a credit memo, still have not heard from our local rep but at least the situation has been resolved. Update by user Jul 11, 2019 The monetary loss was over $1,000, not sure where the $1.00 came from, Original review posted by user Jul 11, 2019 R&L could not hit a quoted delivery time within a week so we had to look for a way to make the delivery faster. R&L Carriers told us we had to open an account with R&L Truckload (seperate division so they could rush the delivery, cost $1,000 with the promise that they would take care of us. Well we did that, we even paid the invoice unbeknownst to me (until now) and now we are not being taken care of. They are asking for more freight to perform the credit on which is lame for a large company like this....... Just issue the credit memo like most companies. signed not happy!