7 Jun, 2018 → by ClaimboUser955714
Resolved: VERY DISSAPOINTED
4
Update by user Jun 20, 2018 Glasses were found and returned. Update by user Jun 20, 2018 I got a call form the manager saying that they had found my glasses. They claimed that no one looked properly- although a few people looked for them. Anyway- I am happy that they have been returned! Original review posted by user Jun 07, 2018 I dined there a few weeks ago in Chicago and the staff was friendly. After I left I realized that I left a pair of sunglasses on the table inside a carry bag. Within about 15-20 minutes I called them and spoke to Sarah who told me to describe them. She indeed had found them for me. I was really excited as the glasses were new and also very expensive. I asked her if she could write down my information because I was coming to pick them up the next day. My train had just pulled off heading home. She was kind enough to do so. I came to pick them up the next day and supposedly they were gone!!!!! I asked them to call Sarah and they did. She told them that she labeled them with information and put them away. Needless to say- the manager Kevin just apologized and stated that they were no longer there! I think this speaks to the integrity of their employees! What else are they taking from guests? Anyway - I am highly disappointed and will not be returning there.