Update by user Feb 22, 2018 Everything taken care. Have gone above and beyond to resolve any issues we had. Would do business with again Original review posted by user Feb 17, 2018 Stay away!! I thought using a big name would have made it simple and good quality. I was going to use a subcontracting company would have been cheaper. But I fell for this BIG name. Now I’ve paid more for less. They use contractors just like everyone else, even though they say they are their own crew from start to finish. What a load of crap. We had them refinish our pool in July 2017. Their time was over promised and then when their workers didn’t show up they had no idea where they were. That’s because they were subcontracted and didn’t report the Shasta. They broke our pool light, broke our automatic leveler, and shut off the water to all our drip system in the entire house. Killed our plays and trees because we didn’t realize it until 3 months later. Then when they were ready to do the startup after filling it. Their guy dumps all the acid in one spot and ruins the bottom of the pool. It is now 2-17-18. And yes I’ve waited this long to complain but I’m done and wanted everyone to know about this company. They still have not fixed my pool and I’m sure it will never match. It also has very rough spots on the ground from where the acid are through the new interior. If this is real you should know