Update by user Jul 04, 2021 Company fixed the issue and I have been provided with full refund. It just took a bit to let me know what was going on, very happy with everything about kogan,great company.. Original review posted by user Jun 03, 2021 I placed a order I meant to pay with open pay I accidentally clicked to pay out of my debit card which I need the money put back in my account please as it's food shopping for my kids and dogs please contact me asap