24 Jan, 2018 → by ClaimboUser893425
Resolved: Terrible wish I had found these Reviews First!
3
Update by user Jan 25, 2018 they called and resolved things. Original review posted by user Jan 24, 2018 Was good for a few shipments and then started getting additional charges weeks afterwards. As soon as there was a problem my rep initially promised he would get things fixed at least answer my questions. Then he disappeared, will not respond to calls or emails. Tried going up the line - same problem. At one time the operator even said that Dylan (my rep) had lots of complaints and problems. This company is a BAD CHOICE. BEWARE! I have wasted over 2 months making calls and writing email. Promises were made to credit me back, and was promised that they would pull up a recorded conversation to help me resolve a dispute with a customer. Now nothing, no promises, no help, no response.