Update by user Dec 31, 2018 Resolved it myself by finally finding the web page where I could disable autorenew. The My Account page, where this can be done, should be easier to find, instead of a page where the link leads people to a page with instructions that don't work. Update by user Dec 30, 2018 UPDATE: I eventually found instructions on my own to access what I needed. It involved signing in to My Account. This information shouldn't be so hard to find. Every search for help took me to pages where I couldn't do what I needed to do. Original review posted by user Dec 30, 2018 When I purchased my licence two years ago, there was no option to disable the autorenewal. Don't worry, it says, you can cancel the autorenewal anytime after you pay. NOT TRUE. Now my licence is expiring and I've received an email advising me it will be renewed but I don't want it to be. Reason being that the autorenewal price is often higher than ordering it again myself. So you can look all over their support pages and you'll keep getting instructions on how to disable the autorenewal process but they've removed the option. THERE IS NO WAY TO STOP AUTORENEWAL!!