Update by user Mar 05, 2021 Saw was refurbished (local rep claims this is an "upgrade" and "custom", but he is also likely the original person blocking fixing this situation, sadly all companies have a few bad apples - I hope Stihl fixes this one - thankfully they overruled him). Update by user Mar 05, 2021 After extensive back and forth, Stihl reversed their decision and requested to repair the saw - their higher ups were so concerned about this saw failing that they requested the damaged parts be sent to their manufacturing facility to be inspected by their engineers.It...