18 Apr, 2020 → by ClaimboUser621017
Resolved: Pissed Off Customer

3

Update by user Apr 21, 2020 Today with the credit being posted on card. Update by user Apr 21, 2020 This issue has been resolved. The $241.40 has been credit back to the credit card. This is no reflection on the company but on the person they have working there with no people skills. I will not every do business with company as long has Mr. Max works there. He is not the kind of person I want to deal with. Update by user Apr 19, 2020 Have now recieved a call from Max and he said he had credited the credit card account. We will wait and see. He also said my husband could have the weed eater and he told him he didn't want it because it was leaking gas and he had already went and bought another one from Webb's in Covington,TN. Update by user Apr 19, 2020 The mans name was Max. Original review posted by user Apr 18, 2020 My husband bought a Stihl weed eater from Century Equipment in Dyersburg, TN. Have owed 2 in the past and purchased a new one with a 4 year warranty with it. Had it about a week and used it about 15 minutes one time. Gas and oil was put in it by Century. Brought it home and filled it up with gas below the cap.then hung it on the wall in horizontal position. When filling it up noticed there was gas on the table where i filled. I just thought I had spilled some on it so I cleaned it and hung up. The next day came back and it had leaked gas on the floor. Carried it back to Century and the man there said it was not leaking it was flooded. It was operator error. I wanted a new one or my money back and he said he was not going to do neither one because nothing was wrong with it. He kept weed eater and put a paper under it to check for a leak. We never buy another STIhl or anything else at Centruy Equipment Rentals. Pluse this is the rudest man I have ever dealt with in a business. No people skills at all. DO not buy anything from them. STIhl should not allow this business to sell their product. User's recommendation: Go to Webb Small Engine in Covington, TN.
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