Update by user Mar 29, 2020 The company sent me-free-a new bristled sweeper brush and cleaner comb. However, no effort at all went into helping me find an owners manual Original review posted by user Feb 20, 2020 After posting on pissedconsumer.com, it only took a couple of hours for Fuller to respond to 1 of MANY attempts to contact them. Including speaking to a representative, who was very curt and negative, unwilling to help with my issue and questions. I am hoping to re-post a very positive review at the conclusion of this interaction. We will see...?...