19 May, 2020 → by ClaimboUser119054
Resolved: No reply to any requests made via email and no one answers the phone
1
Update by user May 19, 2020 Company fixed issue and I have been provided with full refund Original review posted by user May 19, 2020 I placed an order and the item stated it would ship within one day. When it did not arrive when needed by which was 5/13/20 I tried contacting the company. NO answers the phone and they do not reply to emails, I sent 4 of them. This morning I received tracking for the order which I no longer need. I still cannot get a hold of anyone. Worst company to purchase from and customer service if that department event exists. I want a refund now for the items as they will end up in the trash as we no longer need. Next time you should be in touch with customers rather than lie on your website as to when items can ship. User's recommendation: Do not buy from this company they do not reply nor care about the customer.