18 Jun, 2021 → by ClaimboUser199213
Resolved: No help on multiple day cancellations

2

Update by user Jul 18, 2021 Company fixed the issue and I have been provided with discount on future orders. Original review posted by user Jun 18, 2021 Southwest provided no information and did not provide any vouchers as we were stranded away from home because of the system issues they were having with their reservations and data systems. They are not providing any assistance at this time and they do not have interline arrangements with other airlines, so you can only rebook with them. We have been rebooked and cancelled twice by more than 24 hours. We have incurred over $500 in expenses by now and are waiting to speak to someone on reimbursement, but with no luck! Their phones are jammed!Think twice aboutnk twice before User's recommendation: Think twice before flying Southwest - it can be more expensive than flying with other airlines.
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