Update by user Jan 19, 2021 Company fixed the issue and I have been provided with apology. Having general manager contact me. Original review posted by user Jan 16, 2021 I had a tub removed to have a full shower. They left pipes, crumbled plaster on the floors. I found a washer on the floor in the corner of my bathroom, I thought nothing of it until I went to take a shower. I turned on the water and it went everywhere. The washer was not in the hose, the shower head was not tightened my entire bathroom was full of water. By the floor where the shower and floor meet gaps and plywood are sticking out. Four times I got phone calls to sell me a bath. Yet now for over $8500 bathroom, I had to take care of the plumbing and they will more than likely have to come back and fix the floor without messing up the shower floor. And the walls I picked does not look like what I order. I am very upset.