I had to wait a month for an appointment to address a brake service problem from last fall. When I brought my trailer in for the scheduled appointment I was told that they would get to it in a day or two. A week later I called to find out that the work hadn't start. The next day the brakes were adjusted, but the service tech did not address the problem I was having with the brakes. The tech told me to take the trailer on the road to see if the problem was fixed and if it wasn't to bring it back and they would get on it right away. The problem was not fixed and I called and was told to bring it in. When I brought it in I was told that they couldn't get to it for at least a week. The service department doesn't keep their commitments.