14 Sep, 2019 → by ClaimboUser62530
reservationscounter.com
1
Reservation Services is a scam that people need to avoid at all costs. My son made reservations thinking he was speaking to Drury Inn and Suites (a great hotel chain that we have stayed at many times) and they reserved not just the wrong hotel, but a hotel in the wrong town. Then when he caught the error three days before his stay and tried to change them to the correct hotel they refused. Said they'd have to review the recording then said he failed to decline the reservation and denied the lady spoke poor English making it impossible for him to understand her. My husband followed up with the company, speaking to several representatives and nobody he spoke to spoke good English. Beware because they will deny accountability and will rip you off.