I had been with Hostgator for over 12 years. The place started to go down hill when they sold it a few years back. The Support suffered the most. There was no support and what little support you got never resolved the issue or complaint! I warned them several times over a few months about this and that I would leave and level a complaint. Stay away from Hostgator as they have THE WORST TECHNICAL SUPPORT going! And they could not care any less about solving their clients problems. All they want is your money. I had been paying close to $30.00 a month for years and when they lowered the price of the monthly cost for a reseller account they never passed on the savings to me? They just continued to over bill me.