I ordered a jacket in size medium. When it cameitsaid medium but more like 2XL. I sent it back and requested to exchange jacket for another size medium. Told them jacket size was miss labeled. Well instead of getting another jacket they refunded credit to my account. People they have working is return department don’t read or don’t understand English. They have idiots working there. At least I got my money back. Will never order from Haband again. I don’t recommend this company