Siemens refrigerator, as pre details below, owned by me in india is down since beginning of november 2013. E number kd49nx63ne/08 Fd number 8906 Serial number 10046 Purchase date 09.08.2009 Siemens has failed to rectify the fault even after 5 months which implies that there is inherent design/manufacturing defect in the subject refrigerator. The clear intent of buying siemens, a world class top of the line product with more than thrice the price of local refrigerator, was to have a full potential long service life. This non rectification of refrigerator by siemens has resulted appreciable amount of financial loss, loss of time and harassment because of siemens inability to rectify the fault. It is therefore humbly requested to please replace my refrigerator with equivalent or higher model of brand new siemens refrigerator at the earliest on free of charge basis.