The employees in jcpenny international mall Miami Florida are very rude and nasty ! The manager by the name Patricia is horrible ! She has no respect for the customer didnt want to listen to what I was saying kept rolling her eyes Make me feel belittled. I walked out so upset ! I will not be returning and doing any shopping at jcpenny . I will be advising family and friends of how I was mistreated in this store so they will not shop there as well . Macys and Kohls have better customer service . Something needs to be done with that manager Patricia and the employees in that store . Thank