27 Mar, 2021 → by ClaimboUser56457
replacement card / phone number change

1

Beginning of March I was informed my cards expiration was almost up - i called to have one sent since they did not send me one as they were suppose to. I had to give my full social as a verification vs last 4 digits. I felt very uncomfortable. After 10 min I was told I would get card in 7-10 business days. Also informed them after calling numerous times the number on account was incorrect for my phone. Lied to that it was changed. I live in az and number is over 6 yrs old from California. Well is now end of march - all my accounts associated with my card is not allowing me in until card info updated. Called again was told another would be sent. This has gone on almost a month now. It is becoming clear talking to the reps they are not in america - just the call center is. They can never give proper info on my account . Is scary. How long should one wait for them to do their job?
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of AccountNow you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.