24 May, 2019 → by ClaimboUser235136
Replace parts
My husband and I had a flat tire yesterday and we couldn't get the tire off because the lug nuts were to big.It's the first time we had to change a tire on our ford Focus which we bought 3 years ago.We were in a real pickle because we were at the doctors office.Thank goodness for a rock. We have an execellent rating with ford and asked them if they could replace the lug nuts but they said no.The least they could do is replace them. We have bought all our cars at ford but will never again.