Beko Refridgerator (with builtin cooler), bought 10 months ago (so still within the warranty period), started malfunctioning 2 weeks ago & I contacted their local agency (Naseem Al Dada comp.) for repairing & maintenance & within 10 days I recieved 3 maintenance teams who changed many parts (including the compressor) with an average visit of 3 hours per each but the refridge got worse & worse. The stuff inside it was spoiled many times & I lost them, I asked the agency to replace this malfunctioning refridge with a new one as I can;t tolerated more problems with it & even I can't trust the maintenace of the agency, till now they are not cooperative, knowing that I'm suffering since more than 2 weeks, my family size is small (working husband & wife) so no heavy usage for it. I made a written claim for the local agency as well as the Ministry of Commerce & Industry in Jordan to solve & follow up this issue seriously. Now I feel I can't trust or recommend this brend to the others or friends. Thanks a lot for Complaints Board.