1 Jan, 2018 → by ClaimboUser12741
repairs not paid for.
3
we recently bought a 2016 Ford F 350 from Texas Direct Auto. There were some gouges in the bed liner and scratches on the passenger rear fender which they agreed to repair. They said they would repair both items if we wanted to wait 5 hours. We said we would rather start our 18 hour drive home. They touched up the bed liner before we left their facility and told us to get estimates for the fender. Two hours after leaving Texas Direct Auto we ran into rain. The rain washed away whatever they used to repair the bed liner. Now that we are home and received two estimates for the fender and paid $40 to get the bed liner repaired., Texas Direct Auto thinks the estimates are too much and a refusing to pay the true amount it costs to have these two items fixed properly. The paint is a tri coat paint and is a long process to repair properly. How did they plan to fix it if they said it would take 5 hours. Think twice before buying from Texas Direct Auto!!!