I'm inquiring of a repair that I sent on October 31, 2018 to TopoDesigns 1440 South Acome Street Denver, Colorado I spoke via phone to Courtney at TopoDesigns and sent her photos of a small split in my grandsons back pack. I sent this back pack for repair on 10/31/18 and I have had no word of it being repaired or sent out to date. It is December 22, 2018 and I was told it would take about 6 weeks for the repair. I included the form that was to be mailed back to Topo Designs along with my own letter of where i wanted this to be sent to when it was repaired I wanted it to be sent to my grandson Josef Caruso 1757 Morris Ave. Mineral Ridge, Ohio 44440 I also included my name and address and phone number Diane Caruso 369 Sixth Street Campbell, Ohio 44405 3** **5 2898 cell 330 360 **** I'm writing to inquire if the repair is done, and also if it was mailed out to my grandson? I have the tracking number and i called to see if your company received my package of the backpack and it was accepted on 11/718..So in my estimation you had more than enough time to repair it, and I am wondering where it is at this time. Please be kind enough to contact me concerning my inquiry and let me know what is happening to this backpack. I did not purchase it for him, my daughter did, and she lives in Denver, Co. We reside in Ohio and I was asked to take care of the backpack repair mailing by my daughter. Thanks for your time and hopefully the answer to if this is solved and repaired or not. If not please get on it as soon as you can. Please call me so we can discuss what is happening now. Thanks for your time and courtesy in reading my question. I do want a answer.