28 Nov, 2018 → by ClaimboUser769938
Rep off
1
They start charging you way before you are even approved and tell you that you have 14 days to cancel on the papers you received 2-3 weeks later. Then say there are no refunds. They only took my money and say I have to cancel with a letter that they won't give you. I was out of town when I got the paperwork. I asked to speak to her supervisor and was told that she was the supervisor and that there was no one else to talk too. Then I asked her may I talk to her supervisor again and she said they don't talk to customers, which any business will let you talk to a supervisor for customer service.