I have a NASA intern living at my house the intern has paid his money on time and Airbnb has not paid me out yet 15 days approximately late I have spent many hours trying to call Airbnb and the call gets forwarded to Philippines and Indonesia and Mexico and all of the foreign countries and very seldom I'm able to talk to somebody in the US after many calls they still have not been able to provide me why the payment has not come in and this is causing me a lot of distress as I have bills to pay and Airbnb does not care how the homeowners who have entrusted their expensive properties through their application to them are causing all this trouble my money is still unreceived and it seems like there's nobody at Airbnb who can give me an answer about the $750 that has disappeared. This is a very bad situation because Airbnb has literally disappeared with $750 and none of their agents in spite multiple phone calls have been able to give any explanation as a matter of fact when I first called One agent said that I have cancelled the booking then I told them that that was not the case and they said oh yes you haven't canceled booking but we don't know what. then I called the next time a lady told me that there was no payout method on my account which was also false and so on and so forth many phone calls later they were giving me all crazy stories which did not make any sense and so far I have not seen the money in my bank account so they have breached the trust and they have breached good practices probably breached a lot of other things that they should be ashamed off and I just need my money because I have bills due and this is the way they treat homeowners then they should be out of business they've caused me significant amount of distress cost and a lot of time when I should be have been working with the peace of mind I had to call them. I have many other tenants I have never had a problem collecting from these respectable tenants and Airbnb has created a mess not paying the money that the tenant already paid them 15 days ago and creating a big big problem for me.