22 Jul, 2019 → by ClaimboUser139822
Rental car charges

1

Date of the incident 7/7/2019 Booking #:J0772908338 Description: Under the above booking, a car was reserved by Car Rental.com with Dollar rent a car to pick up a Ford focus car for one day at 339 South End Avenue Manhattan New York. When I presented the Booking number, Dollar car rental told me they could not rent the car for quoted Total price/day of $146.89. There was no customer service # for car Rentals .com to contact also. I ended up renting the car at the rate of $161.54 and paid a total of $323.07 for 2 days After coming back home I was unable to contact Car Rentals.com. because the customer service number provided on the Website for Car Rentals .com goes to American Arbitration Association for legal action. Please find in the attachment receipts from both Rental car.com as well as Dollar car rental. For no fault of mine I ended up paying $30 extra for the car rental. The issue appears to be between Car rental.com and Dollar car rental. Kindly resolve it and credit me $30. This complaint has also been filed with: New York City Department of Consumer affairs, 42 Broadway New York, NY 10004
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