4 Jan, 2021 → by ClaimboUser978906
Removed access to all customer downloaded content
1
OSN advertises that customers can record content they like to their OSN boxes with a premium subscription. Now we can't view any content recorded September 2020 and before!!! We keep getting error 4a when we try to view the recorded shows. OSN made a horrible interface "upgrade" at that time and apparently all downloaded content was damaged. OSN support is telling us to delete and download again from OSN on Demand but that content is not available. OSN is a horrible company. They charge a massive amount of money for a subscription and then take away content whenever they feel like it. Disgusting!!!