14 Jul, 2021 → by ClaimboUser241551
Removal from ability to use Facebook Marketplace without hearing my side of what took place

1

Monday, June 28, 2021 at 6:03 AM What you submitted What is your name? Nona, , Taylor What is your issue? Request to review access to Marketplace Please tell me why I was locked out of Facebook? I have sold many things using Facebook Marketplace and have never had an issue. Yesterday, I had a man who was trying to purchase a product. He told me what I was going to accept. I explained to him that the price was firm. Then he came back and stated he was going to pay the amount I had listed plus the added shipping costs. Then when I received the Paypal payment, he shorted the payment. I contacted him and he stated this was going to complete the transaction. I refunded him his payment in full and stated it was not the full payment. He was rude and I took the product off of Facebook. He never sent me the full amount we initially agreed upon. I was not going to argue with him nor accept less than the agreed upon amount. Why am I being punished. I have never had this happen to me and have a good rating on Facebook Marketplace. Please look at my history and reconsider this removal. Thank you Tuesday, June 29, 2021 at 5:58 AM You replied Please also note that this item was listed in the ad for Local Pickup only. The buyer approached me wanting to arrange shipping to his home and then didn't send the funds needed to cover the amount of the item and the agreed upon shipping. I should have gone with my first instinct and responded with local pickup only, but I didn't and am now locked out of my Marketplace. I am trying to sell items from my elderly in-laws home to assist them. These items are not for myself or for my profit. Please reconsider this removal. thanking you in advance - Nona Friday, July 9, 2021 at 4:45 PM You replied Hello, Can someone please give me an update on the resolution of this case from 6/28/21. I did nothing wrong but am being punished because I wouldn't let a buyer bully me into taking what he wanted to give me for a product instead of the agreed upon amount. Please please reinstate my ability to buy and sell on marketplace. I have never had an issue and have always followed the rules. Thank you Nona We're Reviewing Your Request You've requested a review to restore your ability to buy and sell on Facebook. You'll be notified about our decision via Support Inbox within 24 hours. We're Reviewing Your Request June 28, 2021 You've requested a review to restore your access to Marketplace. You'll be notified about our decision via Support Inbox within 7 days. As of today absolutely no response to anything on the above. Facebook in one place shows I will get a response within 24 hours - in another within 7 days - it has been 16 and nothing.
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