28 Sep, 2020 → by ClaimboUser794385
Relocating service
1
On 28-sep-20, I called to change date of relocation. Person responding, ms negz (?) was 1. Impolite, cutting me off as I explained the issue 2. Inefficient, unlike the previous person who arranged the original relocation date - it was a breeze and took less than 20 mins. I have to wait for ms negz to call me, I couldnt wait on the line for her to check. 3. Displayed lack of procedural knowledge and difference between services of netlink and starhub! Obviously she needs more training. I have moved before and know how each do their part to make for a seamless transition.