I too had a very bad experience, trapped by way of lucky draw coupon in Safeer Mall, Shabiya 9, Abu Dhabi. Initially introduced themselves to be representing ministry for promoting tourism. They had offered discounted visas, flights, and events every month. I had tried booking flights, visa but at same or higher rates only when compared with internet. Haven't received any entry pass for functions in last 6 months (promised to give events at-least one per month) I have the contract and the offers send by email. Now the people who had canvassed left and seems lost money. Doesn't know whom to contact for complaints and have no time to chase down this. Understand once committed can not get the money back as well. Vivin [protected]