I got a call from a rep. stating that I owed a debt on T-Mobil account for $380. I told the rep that was resolved several years back as a fraudulent account. No matter what I said the rep was like a broken record! After a month I received a letter of collection and I then called RPM. After several attempts I finally got a rep that said that I needed to call a different phone number. After explaining & repeating myself to another broken record rep I was told that I would receive a form to fill out to indicate fraudulent activity. The rep said it would arrive in a week or two, I waited over a month. I finally made a complaint to BBB & AG office in Washington State but so far the negative credit rating is still on my credit report!