17 Nov, 2020 → by ClaimboUser241052
Reinstating account
1
Been with netstar for many years. After we had to close my business for lockdown they continued to do deductions via debit order after I asked them not to as the bank charges ne r150 every time the debit order returned. Since aug I been trying to pay the outstanding and settle account but the debt collecting agent now say that I have to pay the full 36 month contract totaling over r7000. But only had the new device fitted into my new vehicle in jan 2020. They refuse to take the arrear amount and to reinstate the account back to paying the normal r299 per month. How is this ok???