Regarding the above mentioned subject I Dakshayini BM, aged about 65 years, residing in Vidya nagar, sira (T), Tumkur (D) explaining here the rude behaviour of conductor and driver. When conductor asked me to take the ticket for my 5 year 10 months old grandson I have told her ticket applicable after 6 year completion but suddenly she has started abusing me without considering my age and senior citizenship, and she has told to driver to stop the bus and to get down us from bus and driver stopped the bus the place was dark and it was middle of road, but after seeing her rude behaviour co-passengers told me to take ticket suddenly she picked forcefully the Rs 50/- currency note from my hand and given ticket. I have asked her is the ticket amount right? She has replied by abusing me are you blind? I have given right check it out. And she also scolded my grandson don't go to school be in home so he was started for crying. When I have come to home and saw the ticket issued it was RS 30/- but she has taken Rs 50/- in this way she has insulted, mischief, cheated and made loss to the KSRTC. So here I am requesting you that please take the necessary action against them because of this type of staff it is bad name and also loss to KSRTC. Ticket No: 178339, 26/08/2018. 19:41:48 time, KA 06 F 0809, Document No: 844 my grandson DOB is 23/09/2012 if require i can produce his Birth certificate