15 Aug, 2019 → by ClaimboUser645432
Refused to ship product
1
This is the worst customer service I have ever experienced. They charged my card for my order and never shipped my daughters headboard. I called and they wanted me to pay an additional $120. To overnight deliver when I asked why they said well you never called us back. Now it’s move in day and we don’t have a headboard and they refused to ship my product. They now refuse to take an order form me. BEWARE YOU CAN NOT SPEAK TO A LIVE PERSON ALL COMPLAINTS HAVE TO BE E-MAILED. Do not buy from this company ever. They are truly the worst and have no customer service.