I was planning a vacation with camping and all that stuff, so I really needed to buy a compass, so I ordered one from www.factoryoutletstore.com. When it arrived it was not working correctly, in other words it was not useful. I contacted customer care and asked for a replacement, but they refused and added that they also don't do refunds. What a waste of money! That was not my problem it was defective, I was not the one who broke it! Never again!