4 Jul, 2021 → by ClaimboUser878998
Refused covid vaccination despite having a valid appointment

2

Hi, This is Tribenee Bhuyan writing this to lodge a complaint regarding vaccination not offered despite having a valid vaccination appointment in Narayana superspeciality Hospital situated in Amingaon. I was told that since today 04 July, 2021 is a sunday they are not offering vaccination. I booked the slot from cowin portal where it was showing slots available on 04 July, 2021. My slot was successfully booked and received confirmation message and appointment details. But when i arrived at the hospital i was refused to provide vaccination saying that it is canceled since its sunday. However i was never informed earlier about any kind of cancellation. I request you to look into this matter, since i have traveled from very far this was a very horrible experience. Looking forward for a proper action here. They have provided the reason of cancellation in written only after asking several times( sent email confirmation at 2:36 PM only after i requested exclusively for an cancellation Hospital name: Narayana Superspeciality Hospital . Amingaon guwahati PS: I confirmed about the vaccination a day before as well by calling the number available on Google. Please find attached for valid appointment details. Thanks, Tribenee
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