First I ordered an item and only found out that it was no longer available becauses Paypal notified me. then I re-ordered a similar item. After 5 days I called to find out the status. Only then did they tell me the item was not in stock and they didn't know when it would be available. I called customer service to cancel. the next day they said it was only a request and refused to cancel. I was then told that once it was delivered I was to return it and pay a restocking fee. This is a horrible company. They should not be in business.