We had purchased a Protection Plan 2 years ago which offers coverage for any damage to the furniture. The representative on the phone asked me when the incident happened. Since my husband has the exact details on the accident and he wasnt home, I provided a vague/approximate date of the incident. I also said I am not sure. I am 8months pregnanyt and my memoery isnt at its best these days. The representative refused to send a claim form saying the incident was outside 30 days and they have a 30-day policy. I told her as well as her superviser that I could have made a mistake while stating the date, but they still refused to file a claim. This is a SCAM, FAKE policy. I did not sign anywhere about the details and they are holding just my word and refusing to even file a claim.