This has been an ongoing complaint with this insurance agency and no matter who you complain to and this includes the state dental board, Nothing changes, My spouse is a federal employee for the USPO and Delt Dental continues his payroll deductions and has not paid for my Oral surgery by their preferred Surgeon. The surgeon wants his $600 and is threating collections! Delta dental is aware and not responding and I have no front 4 teeth for almost 2 years now!!