1 Jan, 2018 → by ClaimboUser531711
Refusal that one withdraws deposits

2

I am also one of the people XFOREX has scammed. Deposited over $1800.00 in total. Lost on their "platform" which glitches and hangs just when important, volatile changes happen in the market. When one tries to close down positions, then you can't - happens with regularity. Lost almost 1700 in this manner... It feels like a loaded dice or a gambling table - the moment the 'house' sees one is making a trade, 'they' trade against you and so you lose what you've gained... When I decided I wanted to withdraw $325, they opposed the withdrawal by writing to me and saying I shouldn't withdraw. I stated it was my prerogative and that I wanted the money. They then said "OK" but never allowed me to withdraw my funds. Alleged promised "bonuses" seemed to just 'evaporate' and I found that the money with I had supposedly withdrawn, suddenly made it's way back into my account around times of volatile trading, so that one wasn't aware that you were trading with money you had actually withdrawn! When I inquired why the funds were never deposited back into my personal account as requested, they claimed they never "received the required paper work" - I do, however, have all correspondence with them and they now claim the senior accounts manager, Judit Kovacz (false name I'm sure) has suddenly "left the company" and no longer works there. Ironically, they take no responsibility for the fact that a so-called "senior" accounts manager, didn't forward the paperwork as they claim and their counter-claim is "BUT YOU TRADED WITH THE MONEY - YOU COULD HAVE STOPPED!" - knowing full-well that I was totally unaware that the requested funds had surreptitiously made its way back into my account just in time for a very volatile trading session, when their platform becomes unreliable and one is very likely to lose every cent you are investing in the "market"
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