I went to the Castle Dental on Kirby Drive a few years ago. They did a workup on me and told me what needed to be done. I was to get an implant and some other stuff. One of the things I was to receive was a deep cleaning. Oh yeah I paid for everything up front. Bad decision. They informed me they couldn't do the deep cleaning and I would receive a refund, I'm thinking that portion was like 400. So I'm continuing to make my appointments. On one appointment I asked about my refund. I was then told they performed something, that was not apart of my original treatment plan, and I was not told about it prior to them doing it. So instead of refunding my money, they did some other stuff to keep my money. Even still they owe me money. They keep sending me letters saying they need to contact me to refund money. I've contacted them three times with my current address. Now they letters they are sending are addressed to my current address so what's the problem. I've decided small claims court is the way to go with them.