I requested a refund for my flight from riyadh to cairo on 20th March because of the current situation of ( corona) and as u know all the flight should be canceled from the gaca ! Flynas refused to refund and they want to keep the money as a credit in my acount!! I don't accept this because I am canadian and I am planning to go back to canada this summer and maybe I will not use these credits or this airline anymore!! And this is my right to take my money back like most of the big names of the airlines doing with their clients by refunding the money ! And this situation is not an issue to discuss with the company policies it is about an urgent country issue! I am complaining and I wish to hear from u soon before I discuss this situation with the gaca Thank you